SELLERS’ PARTICIPATION AGREEMENT
This Agreement contains the terms and conditions that apply to an individual’s or an entity’s participation (hereinafter referred to as the “Sellers or Vendors”), who sells their products on the Chronos Stores Website www.chronos-stores.com & Chronos Stores Mobile App (hereinafter referred to as Chronos Stores).
- GENERAL TERMS
In this Agreement, “we”, “our”, “us”, refers to Chronos Stores and its affiliates and “you” or “your” means you the Seller or Vendor. “Product” means any product that you upload on the Chronos Stores website. Your participation to sell on Chronos Stores is governed by these terms, conditions, policies, guidelines, and other information on the Chronos Stores website, each of which may be modified from time to time. In the event of any conflicts between any of this information, the terms of this Agreement control your participation.
- THE SCOPE
Vendors offering their product to the general public shall be responsible for listing their own products.
By uploading your products on Chronos Stores’ Website and App, you agree and consent to the terms of participation in this Sellers’ agreement all listed below.
- ENROLLMENT TO BECOME A SELLER
In order to become a seller, you must fill out and submit the necessary details required, available on the ‘Seller Zone’ or ‘My Account’ Page. We will evaluate your application and notify you via email of its acceptance or rejection (with reasons, which is in our discretion).
- CHRONOS STORES OBLIGATION
Chronos Stores will present on the website (www.chronos-stores.com) the products listed by the sellers and is authorized to accept binding sales on behalf of the vendor and will be careful to pass order data on to the vendor as much as technology allows.
In order to maintain its reputation for quality and high standard of service, Chronos Stores reserves the right to terminate the relationship with the vendor, if the vendor repeatedly receives bad reviews or complaints, or fails to comply with our recommendations.
- THE SELLER/VENDOR’S OBLIGATION
Through the interface provided by Chronos Stores, the Vendor shall upload the product descriptions, specifications, product image, gallery images, disclaimer, delivery timeline, price and such other details for the products to be displayed and offered for sale through Chronos Stores.
The vendors must indicate warranties on the products to be uploaded for sale where necessary.
Prior to displaying the Product or Service on the Chronos Stores Website, the Vendor must be fully acquainted with all conditions relating to the Sale Facility, including ordering, payment, shipment, delivery, notifications and returns and agree to abide by them.
Vendor shall ensure to upload the product description and image only for the product which is offered for sale through Chronos Stores, so as to enable the customers to make an informed decision.
Vendor shall be solely responsible for the quality, quantity, merchantability, guarantee, warranties in respect of the products offered for sale through their online store and when an order is received, Vendor shall package the products within a period typically about 24hours (1 day) but not exceeding 48 hours (2 days) for readily available items. Where items have to be manufactured, Chronos Stores must receive them within 72 hours (3 days) with exception for furniture vendors which may allowably extend up to 120 hours (5 days).
In an event where products are not accepted by the Customer due to any wrong/damaged products dispatched, then the same shall be replaced by the Vendor at no extra cost to the aggrieved customer.
- THE TRANSACTION PROCESSING SERVICE.
By registering for or using the Service, you authorize Chronos Stores to act as your agent for purposes of processing payments, refunds and adjustments for Your Transactions. Also receiving and holding Sales Proceeds on your behalf, remitting Sales Proceeds to your bank account upon your request.
The Vendor must provide accurate and valuable information when registering and must maintain and update information as applicable. To eliminate fraud, we may at any time require you to provide any financial, business or personal information for identity verification or proof of ownership of such bank accounts provided.
- RISK OF LOSS
The risk or loss for any Product will transfer to us only when we receive and have such products in our possession to be processed for delivery. You will be solely responsible for any loss of or damage to Product that may occur if we have not received the product. Each accepted Product will be stored by us, waiting pickup for delivery.
- PRODUCT REJECTION
We may reject any Product you send to us for delivery that is defective, damaged, overage, or otherwise fails to meet the requirements specified in the product description and photos. Products delivered to us, that do not tally with the product photo and description on the website will be rejected unless special terms and agreements are reached with the buyer which Chronos Stores must have approved. Based on the above reasons, rejected Products will be returned to you at your expense, and you authorize us to charge your freight account for such returns.
- SHIPPING AND DELIVERY
Once an order is placed with Chronos Stores, the vendor is notified and must immediately proceed to carefully packaging the products and prepare them ready for shipping, according to the specific conditions indicated by the Vendor in the product description.
The cost of shipping is indicated alongside the Product offer, and is added to the amount charged to the Buyer.
There shall be no interstate shipping for fragile products such as Chandelier lights, glassware of any types which require extra care. Large products (such as furniture), will be available only to buyers in the same city as the vendor, meaning any fragile item or large furniture must only be within Lagos or Abuja or at the location of the vendor.
Vendors are to note the two designated drop-off points for their products.
In a situation where the vendor requires Chronos Stores to pick up products from their store, it will come with an agreed fee/charge (usually in cases of large items/furniture).
- PRICES AND COMMISSIONS
The Vendors have full discretion to set the price for the Product to be listed for sale on the Chronos Stores Website. However, vendors are advised to set a competitive price as the store is a marketplace where multiple sellers may sell identical or same products.
A commission of 5% to 7% percent (Furniture) is deducted from the price set by the Vendor, and the total is displayed as the sale price alongside the Product on offer. The cost of shipping or delivery is also indicated alongside the Product and is added to the sale price. The total amount is what is charged to the Buyer.
In the future or as the market indices dictate, Chronos Stores reserves the right to adjust (increase or decrease) the percentage commission across the entire store, providing suitable notice is served in advance to all vendors who also have the right to accept or reject such percentage commission on their products.
- ONLINE PAYMENT TRANSACTIONS
Payments are made by secure web-based payment methods or by bank transfers. Our online payments may be administered using third party applications, which may include, but are not limited to, Visa Card, PayPal, Discover, Maestro, MasterCard and American Express.
- CASH-ON-DELIVERY TRANSACTIONS
Chronos Stores also operates a Cash-On-Delivery option and such transactions shall be subject to the value of the products listed on the store. See terms and conditions documentation for full details of Cash-on-delivery transactions.
Chronos Stores shall under no circumstances be liable or responsible for any loss or damage to the Vendor’s products, while it is not in the possession of Chronos Stores. The Vendor also agrees and acknowledges to be solely liable for any claims, damages, defective, in unfit condition, infringing/violating any laws/regulations/intellectual property rights of any third party or allegation arising out of their Products offered for sale through its online store (including but not limited to quality, quantity, price, merchantability, and use for a particular purpose, or any other related claim) and shall hold the Company harmless and indemnified against all such claims and damages from other parties affiliated to the Vendor’s products.
In Summary, if a vendor is sued by a third party for property claims or rights on the products they put up for sale on our website, we shall not be held liable.
The Vendor and its representatives (in form of Store Operator or Shop Assistant or staff) hereby agrees, confirms and acknowledges that the Product is owned by the Vendor and that Chronos Stores is merely a facilitator for sale of the Vendor’s Product, hence Chronos Stores is not responsible/liable for the Product, its design, its function and condition manufacturing and selling and financial obligations, warranties, guarantees whatsoever. Chronos Stores reserves its right to state appropriate Disclaimers on its website/online store.
If a vendor ships or delivers defective or substandard Products or Services after 3 times, Chronos Stores reserves the right to suspend the agreement and their store operations indefinitely or until the issues are resolved.
- LICENSE; REPRESENTATION AND WARRANTIES
By uploading your product images on the website, you grant to Chronos Stores a royalty-free, nonexclusive, worldwide, perpetual, irrevocable right and license to display your products on her store and/or online social media pages, for your product promotion or Chronos Stores’ advertisements of any kind.
You represent and warrant to us that
(a) you have full authority to grant the licenses and permission described in this Agreement;
(b) you have valid legal title to all Products and all rights necessary to distribute the Products and to otherwise perform this Agreement
(c) you will deliver all Products to us in new, merchantable condition. At our option, and at your cost, you will replace or accept the return of any Product that does not comply with these representations which you have indicated on Chronos Stores.
During the course of your membership, you may receive information relating to Chronos Stores that is not known to the general public (“Confidential Information”). Confidential Information includes, without limitation, information relating to sales consummated under The Chronos Stores Website and App. You agree that
(a) All Confidential Information will remain Chronos Stores’ exclusive property;
(b) You will use Confidential Information only as is reasonably necessary for your participation in the Chronos Stores Website and App; and
(c) you will not disclose Confidential Information to any individual, company, or other third party.
- APPLICABLE LAW AND JURISDICTION
This seller’s agreement shall be interpreted and governed by the laws in the Federal Republic of Nigeria. Both parties hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue. The place of jurisdiction shall be exclusively in Lagos, Nigeria.
The laws of Lagos state governs this Participation Agreement and all of its terms and conditions, without giving effect to any principles of conflicts of each party consents that any dispute or claim relating in any way to this Participation Agreement or your use of the Services or Transaction Processing Services will be resolved by binding arbitration, rather than in court before a Judge.
- Commencement. The term of this Agreement begins when you upload your product as a seller/vendor on Chronos Stores’ Website or App and ends when terminated by either party.
- Termination by the Vendor: You may terminate this Agreement at any time, with or without cause, by giving us written notice of such termination. Your termination is effective 15 days from the date we receive your written notice by email or other writing methods. You must proceed to fulfill all pending orders from your store during this period as your store will be inactive to new orders.
- Termination by Chronos Stores: We may terminate this Agreement at any time, with or without cause, by giving you written notice of such termination, which is effective immediately should you violate any of the conditions and obligations above.
- ASSIGNMENT: You may not transfer your store to another vendor or assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to, and be enforceable against the parties and their respective successors and assigns.
- NOTICES: We will send all notices and other communication to you at the email address you listed in your registration form or, where applicable, via your Account Maintenance page. You must send all notices and other information relating to your store, by contacting us at firstname.lastname@example.org or the email and phone numbers listed on the website.
- SEVERABILITY. If any provision of this Participation Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
- Entire Agreement. This Agreement represents the entire agreement between the parties and supersedes any previous or contemporaneous oral or written agreements and understandings.
This Agreement only governs Chronos Stores, the Sellers/Vendors and Products to be sold on the Chronos Stores Website and App.